Grant Thornton advises Aareon Group on the acquisition of Help me Fix
Hamburg, 15. September 2025
The Aareon Group has acquired the UK-based provider of AI assistant “Aidenn,” Help me Fix. An international and interdisciplinary team from Grant Thornton, led by Alex Refec and Jonny Darling, advised on the transaction with comprehensive services including both Financial and Tax Due Diligence. With this strategic acquisition, the Aareon Group enhances its AI offering with a proven assistant that combines agentic intelligence and real-time video diagnostics. Aidenn enables housing providers to resolve repairs faster, reduce environmental impact, and improve tenant satisfaction – across the social housing, private residential, and homebuilding sectors. The acquisition marks another step by the Aareon Group in expanding its offering and supporting the property industry with innovative AI solutions to ensure long-term success.
An international and interdisciplinary team from Grant Thornton, led by Alex Refec and Jonny Darling, advised on the transaction with comprehensive services including both Financial and Tax Due Diligence.
Aareon Group, based in Mainz, Germany, is Europe’s trusted provider of SaaS solutions for the property industry, leading the charge towards a digital future. Passionately committed to connecting people, process, and property, Aareon’s Property Management System, powered by smart software solutions, promotes efficient property management and maintenance, enabling superior digital experiences for everyone involved.
Help me Fix, the company behind Aidenn, based in Watford, UK, offers an AI native asset maintenance diagnostic and triage solution powered by deep industry expertise and proprietary data, as well as AI-enabled video triage and remote network engineers. Help me Fix drives efficiency into property repairs across the housing, construction and insurance sectors and supports 0.25M units across the UK.
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